Shipping policy
Thank you for shopping with Falminera. We are committed to delivering your orders quickly, securely, and with excellent service. Please review our shipping policy below before placing an order.
Shipping Destination
At this time, we ship only within the United States.
Free Shipping
We proudly offer FREE Standard Shipping on all orders delivered within the United States. No minimum purchase is required.
Processing Time
Orders are processed and dispatched within 1–2 business days after your order is placed and payment has been successfully confirmed.
Please note that orders are not processed on weekends or U.S. public holidays.
Delivery Time
After your order has been shipped, delivery typically takes 3–5 business days, depending on your location and the shipping carrier.
Estimated Total Delivery Time
From the time you place your order until it arrives at your address, the estimated total delivery time is approximately 4–7 business days.
Please note that delivery estimates may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances beyond our control.
Shipping Carriers
We work with trusted shipping partners, including but not limited to:
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USPS
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UPS
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FedEx
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Other reputable delivery providers
The carrier used for your shipment will depend on your location and order requirements.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Falminera is not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery period, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Damaged Shipments
If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged packaging and product so we can assist you promptly.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Falminera
Email: support@falminera.shop
Phone: +1 (380) 260-3245
Business Address: 1625 N Central Ave, Phoenix, AZ 85004, USA
Website: https://falminera.shop